DATA CONTROLLER AND OWNER:
USER CONSENT AND DISCLAIMERS
TYPES OF DATA
A User’s Content can comprise two types of User data: “Personal Data” is used herein to refer to any data that allows someone to identify or contact an individual User; whereas “Non-personal Data” is used herein to refer to any data which does not, of itself, directly identify the individual User.
MINIMUM AGE REQUIREMENT
Access to the Site and its services, products and contents are expressly forbidden to any persons under the age of 13; if any Personal Data (and/or Non-personal Data) is collected, used or disclosed by the Site on persons under the age of 13, then it is not done so intentionally.
In the European Union, the age limitation is 16. Thus, if this jurisdiction applies to you, EpicRenders will not knowingly collect, maintain, or use personal information from children under age 16.
Although all reasonable care will be taken by EpicRenders in the protection of the Site’s contents, including its Personal Data and Non-personal Data, EpicRenders can not guarantee their absolute security, and EpicRenders is not liable for any loss of Personal Data and/or Non-personal Data and any loss in whatsoever form arising to any party(s) as a result of the loss of Personal Data and/or Non-personal Data. EpicRenders is not obligated to backup any User Content, including Personal Data and Non-personal Data, and User Content may be deleted and/or lost at any time; the User should note that the responsibility to create backup copies of a User’s own Content, including any Images, rests solely with the User himself. Following task closure, the collaboration page, its files, messages, marks and images are deleted. The high resolution images will be accessible by the Client through his User account, but only for a finite period of time as deemed reasonable exclusively by EpicRenders. It is fully and solely the User’s responsibility to ensure he has obtained and made backups of the final high resolution images.
All Users are fully and solely responsible for the entirety of their User Content, including their Personal Data and Non-personal Data; it is the User’s responsibility to ensure that all their User Content, including their Personal Data and Non-personal Data is: accurate, complete, reliable, useful, appropriate, true and integral.
At your request, we will provide you with reasonable access to your personal information, so that you can review what we have stored and, if you choose, request corrections to it. You may request access by writing to us at the email address listed above. After you request access, we will provide the personal information that you request as soon as practically possible and generally no later than thirty days following the request. If you wish to correct your personal information, please send us a written explanation of the particular information that you believe should be corrected. Where information will not or cannot be accessed or amended, we will tell you the reasons.
EpicRenders stores, collects, and otherwise processes information mainly in Berlin, Germany and in Columbus, Ohio, U.S.A.
If you are residing in the European Union/ the European Economic Area, you have the right to:
– access your personal information, rectify it, restrict or object to its processing, or request its deletion,
– to receive the personal information you provided to EpicRenders or to transmit it to another company. More specifically, based on the European Union laws, you may request and receive copies of the personal information that you have provided to us in a structured, commonly used, and machine-readable format and/or request us to transmit this information to another service provider (where technically feasible).
– to withdraw any consent provided,
– where applicable, to lodge a complaint with your supervisory authority.
We encourage to contact us and we will respond in due time to settle all your questions and requests to the extent permitted by law.
COLLECTION OF PERSONAL DATA
We will not upload any data that allows Google to personally identify an individual (such as name, Social Security Number, email address, or any similar data), or data that permanently identifies a particular device (such as a unique device identifier if such an identifier cannot be reset)
USE OF PERSONAL DATA
Personal Data is, in general, used by EpicRenders to allow and subsequently improve the User’s and/or other Users’ experience with the Site. For example, EpicRenders may use Personal Data to: allow the creation of a single, secure User account which will allow the User access to the Site and its services; identify a User’s movements and interactions within the Site; inform internal research and development that could improve the Site and its services; customise the Site to match a User’s preferences; respond to a User’s request; send administrative notifications and promotional materials to Users; block Site access to suspended Users; marketing and surveys; sending service update notices; enabling sales and other transactions; processing payments and settlement; sending payouts; handling orders; providing receipts; providing customer service; providing dispute resolution, chargebacks, refunds, or related issues; recovering debt and collections; detecting and preventing fraud; detecting and preventing violations of our legal agreements; measuring, improving, and customizing our services; fulfilling other technical, financial, legal, compliance, administrative, or back office functions.
DISCLOSURE OF PERSONAL DATA
The disclosure of Personal Data to other Users is kept to a minimum. The more sensitive elements of a User’s Personal Data (such as the User’s name, surname, address, email, telephone number, bank details and/or credit card details) are visible solely to the User himself and EpicRenders.
STORAGE OF PERSONAL DATA
EpicRenders is committed to protecting the security of the Site’s contents, including a User’s Personal Data; the Site uses password hashing to protect a User’s account, and it is fully and solely the User’s responsibility to keep said password safe and unknown to other Users and/or unauthorized persons; whilst credit card details are stored off-Site by a third party professional payment platform.
MODIFYING PERSONAL DATA
TESTIMONIALS AND FEEDBACK
The Site allows all Users to supply feedback, testimonials and/or endorsements; any feedback is viewed solely by EpicRenders, whilst testimonials and endorsements may be displayed on the Site along with the User’s name, unless said User wishes to remain anonymous, in which case the User’s avatar will be used. Once submitted, all feedback, testimonials and endorsements belong to EpicRenders, but may be modified, updated and/or deleted by the author (User) by emailing or calling EpicRenders.
THIRD PARTIES, LINKED SITES AND ADVERTISEMENTS
NON-PERSONAL USER DATA
In order to make full use of the Site and its services, the User will have to submit Non-personal Data, examples of which could include: any task details as required by the Site’s task form; any detailed project files; any information shared on the collaboration page; etc. The Non-personal Data entered in the Site’s task form by a User is considered low sensitivity and will be posted on the Site’s task board; the task board will be visible solely to EpicRenders, but not to any other Users.
Non-personal Data such as the detailed project files is treated as being more sensitive and will be posted on the collaboration page only; any User Content posted on the collaboration page, including any conversation between the User and the EpicRenders, is visible solely to the User and EpicRenders.
All User Content, including both Personal Data and Non-personal Data, as posted by a User belongs fully and solely to that User, including any intellectual property rights associated with that User Content and all the possible liabilities and/or responsibilities that come with such ownership of that User Content; nonetheless, the User hereby agrees that any images present within an EpicRenders portfolio and can be used by EpicRenders, at EpicRenders full and sole discretion, for advertising purposes. The only transfer of intellectual property rights allowed on the Site occurs through the Image Transfer Agreement document, where the intellectual property rights of those Images marked as completed by the User on the relevant collaboration page are transferred from the EpicRenders, who created said Images, to the User, who commissioned said Images, as evidenced in the relevant User/EpicRenders Agreement; whilst still allowing for the use of said Images by the EpicRenders, within his portfolio, and for advertising purposes.
STORAGE OF NON-PERSONAL DATA
STORAGE OF NON-PERSONAL DATA
EpicRenders is committed to protecting the security of the Site’s contents, including a User’s Non-personal Data; the Site uses password hashing to protect a User’s account, and it is fully and solely the User’s responsibility to keep said password safe and unknown to other Users and/or unauthorised persons.
Following task closure, the collaboration page, its files, messages, marks and images are deleted. The high resolution images will be accessible by the Client through his User account, but only for a finite period of time as deemed reasonable exclusively by EpicRenders. It is fully and solely the User’s responsibility to ensure he has obtained and made backups of the final high resolution images.
COOKIES AND RELATED TECHNOLOGY
A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. The EpicRenders may use web beacons to count visitors to the web pages on the Site or to monitor how our users navigate the Site, and the EpicRenders may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.
Nondisclosure agreement (NDA) for EpicRenders® client
To secure sensitive data of our clients, we offer to sign a NDA (non-disclosure agreement) with EpicRenders. In order to sign a NDA with us, you need to apply to your client manager. What are the benefits of signing a NDA with EpicRenders and what does it guarantee?
EpicRenders respects your professional artwork as well as other intellectual property shared with us and will only use it to assist you with your goals. Your copyrights will remain yours.
EpicRenders will not take your artwork and other intellectual property for use on any other site, resell it, or give it to anyone under any circumstance.
EpicRenders guarantees that all information that you share with us, including artwork and other intellectual property, contact information, and client notes, will remain confidential.
EpicRenders will never contact your clients or the clients of your clients. We respect your business.
Notwithstanding the foregoing, EpicRenders may disclose any such information in response to a valid order of a court or other government body or as required by law, but only that portion of the Confidential Information which is legally required to be disclosed, or such information as may be required to resolve any dispute between you and EpicRenders.
When a project begins, all our clients become beneficiaries of one of the 2 types of rights to their project project results.
Standard Image Rights
Should you wish the project results to be your sole property, you can upgrade to Exclusive Image Rights. In that case, we waive all rights to use the visual content you’ve got throughout the project.
Exclusive Image Rights
This is the type of rights all ArchiCGI clients benefit by default. This means that we reserve the right to use the project imagery for our marketing and advertising purposes. The materials we can use them for include, but are not limited to, social media posts and advertisements, printed and online catalogs, price-lists, booklets, blog articles, our portfolio, posts on any other platforms.
It’s important to note, however, that this applies to project results only. We do not disclose any files or documents sent by the client, i.e. construction plans.